My research interests centre around the relationships between information and technology. I have always been interested in how and why people use technology, and how technological configurations impact the people that use them.

I am interested to supervise research students in the areas of social media, social implications of information technology, e-commerce, virtual worlds, and other general information systems topics.

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Featured Research Publications

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Full List of Journal Publications

Waizenegger, L., McKenna, B., Cai, W., Bendz, T. (2020). An Affordance Perspective of Team Collaboration and Enforced Working from Home During COVID-19. European Journal of Information Systems, Vol 29 Issue 4, pp. 429-442.

Cai, W., McKenna, B., Wassler, P, Williams, N. (2020). Rethinking Knowledge Creation in Information Technology and Tourism. Journal of Travel Research, Accepted/In Press.

Lamb, Y., Cai, W., McKenna, B (2020). Exploring the complexity of the individualistic culture through social exchange in online reviews. International Journal of Information Management Accepted/In Press.

Cai, W., McKenna, B. (2020). Knowledge creation in information technology and tourism research. Journal of Travel Research, Accepted/In Press.

McKenna, B., Chughtai, H. (2020). Resistance and sexuality in virtual worlds: An LGBT perspective. Computers in Human Behavior, Accepted/In Press.

Floros, C., Cai, W, McKenna, B., Ajeeb, D. Imagine being off-the-grid: Millennials Perceptions of Digital-Free Travel. Journal of Sustainable Tourism. Accepted/In Press.

Cai, W., McKenna, B., Waizenegger, L. (2020). Turning it off: Emotions in Digital-Free Travel. Journal of Travel Research. Vol 59 Issue 5, pp. 909-927.

McKenna, B. (2020). Creating Convivial Affordances: a Study of Virtual World Social Movements. Information Systems Journal. Vol 30 Issue 1, pp. 185-214.

Cai, W., Richter, S., McKenna, B. (2019). Progress on Technology Use in Tourism. Journal of Hospitality and Tourism Technology. Vol 10 Issue 4 pp. 651-672.

McKenna, B., Cai, W., & Tuunanen, T. (2018). Technology Enabled Information Services Use in Tourism: an Ethnographic Study of Chinese Backpackers. Pacific Asia Journal of the Association for Information Systems. Vol 10 Issue 4, pp. 37-64.

Choudrie J., Junior, CO., McKenna, B., Richter, S. (2018). ‘Understanding and Conceptualising the Adoption, Use and Diffusion of Mobile Banking in Older Adults: A Research Agenda and Conceptual Framework,’ Journal of Business Research. Vol 88, pp. 449-465.

McKenna, B., Myers, M., Newman, M., (2017). ‘Social Media in Qualitative Research: Challenges and Recommendations,’ Information and Organization. Vol 27 Issue 2, pp. 87-99.

Guo, W., Feng, J.B., McKenna, B., Zhang, P. (2017) ‘Inter-organizational governance and trilateral trust building: a case study of crowdsourcing-based open innovation in China’ Asian Business and Management Vol 16 Issue 3, pp. 187–207.

McKenna, B, Tuunanen, T. Gardner, L., (2014) ‘Exploration of Location-Based Services Adoption’, International Journal of E-Services and Mobile Applications. Vol 6 Issue 1, pp. 1-22.

McKenna, B., Tuunanen, T., Gardner, L., (2013) ‘Consumers Adoption of Information Services’, Information & Management. Vol 50, pp 248-257.

Bouwman, H., Carlsson, C., Lopez-Nicolas, C., McKenna, B., Molina-Castillo, F., Tuunanen, T., Walden, P., (2011) ‘Mobile Travel Services – The Effect of Moderating Context Factors’, Information Technology and Tourism. Vol 13 Issue 2, pp. 57-74.

Costain, G., McKenna, B., (2011) ‘Experiencing the Elicitation of User Requirements and Recording them in Use Case Diagrams through Role Play’. Journal of Information Systems Education. Vol 22 Issue 4, pp. 367-380.

Conference Papers

Nuseir, H., McKenna, B., Harrington, T. (2020) Gathering Customer Insights from Social Media: The Impact on Operations and Supply Chains. Proceedings of the Seventeenth Americas Conference on Information Systems (AMCIS), Salt Lake City, USA, pp. 1-5

McKenna, B., Waizenegger, L., Cai, W. (2020). The Influence of Personal and Professional Commitments on Digitally Disconnected Experiences. Human-Centric Computing in a Data Driven Society. Kreps, D., Komukai, T., TV, G., Ishii, K. (eds). Springer (IFIP Advances in Information and Communication Technology).

Dhond, V., Richter, S. & McKenna, B (2019). Exploratory Research to Identify the Characteristics of Cyber Victims on Social Media in New Zealand. Information Systems: EMCIS 2018. Themistocleous, M. & Rupino da Cunha, P. (eds.). Springer, Vol. 341. p. 193-210 (Lecture Notes in Business Information Processing).

Zeng, X., McKenna, B., Richter, S. & Cai, W. (2019). How Social Media Can Afford Engagement Processes. Information Systems: EMCIS 2018. Themistocleous, M. & Rupino da Cunha, P. (eds.). Springer, Vol. 341. p. 272-279 (Lecture Notes in Business Information Processing).

Vodanovich, S., McKenna, B., Cai, W. (2017). Cultural Values Inherent in the Design of Social Media Plat-forms: A Case Study of WeChat. In 30^th Bled eConference, Bled, Slovenia.

McKenna, B, Cai, W., (2017). Into the wild: exploring digitally disconnected travel experiences. In 26th Nordic Symposium of Tourism and Hospitality Research, Falun, Sweden.

McKenna, B., Cai, W., & Tuunanen, T. (2017). Consumer Information Services in Intercultural Tourism: An Ethnographic Study of Chinese Outbound Backpackers. Proceedings of the 44th Hawaii International Conference on Systems Sciences (HICSS), Hawaii, USA, pp. 1237-1246

McKenna, B., & Vodanovich, S. (2016). Digital native identity development in virtual worlds. In Twenty-Fourth European Conference on Information Systems (ECIS).

McKenna, B., Vodanovich, S., & Fan, T. (2016). I heart you: how businesses are using social media to increase social capital. In European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS). Krackow, Poland

Cai, W., & McKenna, B. (2016). Consumer information technologies in intercultural tourism: a case study of Chinese outbound backpackers. In 4th Interdisciplinary Tourism Research Conference. Bodrum, Turkey

McKenna, B., Myers, M., Gardner, L. (2015). ‘Analysing Qualitative Data from Virtual Worlds: Using Images and Text Mining’, European, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS), Athens, Greece

McKenna, B., Gardner, L., Myers, M. (2012). ‘The Co-Evolution of the “Social” and the “Technology”: A Netnographic Study of Social Movements in Virtual Worlds’. Proceedings of the 33^rd International Conference on Information Systems (ICIS), Orlando, USA, pp.1-12.

McKenna, B., Gardner, L., Myers, M., (2011). ‘Social Movements in World of Warcraft’, Proceedings of the Seventeenth Americas Conference on Information Systems (AMCIS), Detroit, USA, pp. 1-8

McKenna, B., Gardner, L., Myers, M., (2011).  ‘Issues in the Study of Virtual World Social Movements’, Proceedings of the Fifteenth Pacific Asia Conference on Information Systems (PACIS), Brisbane, Australia, pp. 1-13.

McKenna, B., Tuunanen, T., Gardner, L., (2011).  ‘Exploration of Location-Based Services Adoption’, Proceedings of the 44th Hawaii International Conference on Systems Sciences (HICSS), Hawaii, USA, pp. 1-10.

McKenna, B., Gardner, L., Myers, M., (2010). ‘Chaotic Worlds: An Analysis of World of Warcraft’, Proceedings of the Sixteenth Americas Conference on Information Systems (AMCIS), Lima, Peru, pp.1-7

Bouwman, H., Carlsson, C., Lopez-Nicolas, C., McKenna, B., Molina-Castillo, F., Tuunanen, T., Walden, P., (2010).  ‘Mobile travel services a three-country study into the impact of local circumstances’, 9th International Conference on Research in Advertising (ICORIA), Madrid, Spain.